Some of the problems that you may face while working with Microsoft’s PowerPoint application can be audio and video problems. PowerPoint users report, sometimes, that when they send their presentation through e-mail, the recipients are unable to play the presentation. It just refuses to load. Although the problem is rarely experienced it can be a cause of concern in certain cases. If your Audio and Video does not play in PowerPoint then this post will walk you through the process of troubleshooting audio and video playback and compatibility in PowerPoint.
Audio and Video does not play in PowerPoint
First, you need to Optimize Media Compatibility. For this, go to the ‘File’ menu and select ‘Info’ option.
If the media format of your presentation has compatibility issues with other devices then, the Optimize Compatibility option will flash on your computer screen. If the option doesn’t appear, it means the presentation is fully compatible and you can readily share the presentation.
Thereafter, a complete summary of resolutions of potential playback issues will be displayed alongside, a list of the number of occurrences of media in the presentation. It will also list the causes of playback issues.
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