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Improve Live Streaming Video Audience Engagement

Wondering how to improve live streaming video audience engagement? Facebook and Twitter, texts, email, Slack, real-life meetings – just some of the many distractions that can lure viewers away from streaming video presentations such as training sessions and corporate town hall meetings.

It’s hard enough ensuring that viewers pay attention when they’re sitting around a conference table or seated in an auditorium. But if they’re not even in the same room as the presenters, how can you attract their attention over the course of the video stream? The communicators and video experts below say that by planning out every segment of streaming video, and adding valuable content to cover presenting gaps, you’ll improve the chances that audiences will stay engaged until the very end.

Plan, and plan some more

Live streaming video events aren’t a good time to wing it – or to simply hope that speakers will be engaging enough to hold viewers’ attention. “Creating an effective streaming video requires planning,” says Beth VanStory, a fractional chief marketing officer with Chief Outsiders. “Develop a script like you would for a playback video.” Add time stops and detail what will be seen on screen at each time stop. Also, break down lengthy segments into smaller pieces so that you keep impatient viewers engaged.

Program content for the pauses

“When there’s a break in the action on the stage, your online audiences tend to take a break themselves, and some participants never return,” explains Jeff Kear, founder and head of marketing for Planning Pod, an event management software company. His strategy is to offer content during the breaks, such as interviews with subject matter experts or people who were interviewed earlier in the webcast. “This way, you can have your interviewer ask follow-up questions on any content that was presented earlier, and you can have your online audience text questions live and get them answered,” Kear says.

Another idea: Create a “news desk,” suggests Kear, so a spokesperson can present material during breaks in the action, such as updates on industry news.

Get personal

Viewers who aren’t in the same room as the presenters – and even those who are – want to know that their attendance is valued. “The simplest thing to do is to start out with an emotional message – something like, you’re the best, we love you, you guys rock,” suggests Misha Koroteev, creative director for digital production company VGNC. Using time at the beginning of a presentation this way connects with the audience and reminds them that their presence is important.



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